PORTWEST, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for a Sales Administrator based at our headquarters in Westport, Co. Mayo.
Portwest is one of the fastest growing workwear companies in the world currently employing over 5,500 staff worldwide, with customer service staff in over 160 countries and 8 Global warehouses in UK, Ireland, Italy, Poland, Spain, UAE, USA, and Australia.
We design, manufacture, and distribute market-leading workwear, safety wear and PPE in fully-owned production facilities.





KEY RESPONSIBILITIES



As the Sales Administrator, you will serve as a point of contact for visitors, customers and other colleagues. You will use your co-ordination and communication skills to organise and coordinate meetings, process posts and distribute to each department as required, or deal with customer queries, among other responsibilities.




Among your duties and responsibilities include:



Meet and greet visitors to the Company.
Organising, arranging and coordinating meetings.
Track stocks of stationery and place orders where necessary.
Manage travel arrangements, book taxis and hotels.
Coordinate office activities and operations to ensure efficiency and compliance to company policies.
Answer phone calls from customers and deals with problems as they arise.
Acknowledge customers by responding to emails, texts, and phone calls.
Deal with any customer complaints and resolves the issue as necessary.
Sales order processing, customer queries, customer returns.
Any necessary administrative work including filing, typing of reports and updating of databases.
Approval of supplier invoices.
Assist colleagues whenever necessary.




SKILLS & QUALIFICATIONS



To become the Sales Administrator you will need:

Excellent customer service skills and ability to work with multiple stakeholders.
1-2 years of experience on an Administration role or similar.
Strong IT skills in using the Microsoft Suite, ERP systems and navigating websites
Excellent written, verbal and listening skills
Ability to work collaboratively in a cross-functional team environment. Flexible and adaptable to changing priorities and business needs.



WHAT YOU WILL RECEIVE



We offer a competitive remuneration package working within an experienced and driven team. You will be supported with training and excellent opportunities for further career progression.



WHAT TO DO NOW



Please apply today with an up-to-date CV and cover letter outlining your experience relating to this position.



COMPANY AWARDS



Great Place To Work 2023
Best Medium Sized Workplaces 2022
Ibec Leading in Wellbeing Top 100 companies 2021
Portwest CEO - Business Man Of The Year - InBusiness Ireland 2020
Deloitte Best Managed Companies 2016-2020
Private Irish Business of the Year Export Industry Awards 2019
Exporter of the Year 2018
Portwest CEO - EY Entrepreneur of the Year 2017