Description
The Role:
Oversee the day to day operation of the Workshop ensuring optimum and consistent labour utilisation, labour deployment and job efficiency
Managing a team of 10 Technicians in a busy environment.
Maintain a safe and clean work environment
To book in, by telephone, email or personally, vehicles for service and repair
Generate Estimates and invoices
To hand over the vehicle to customer and explain any issues relating to the work/future work required
Meet with customers to identify and clearly understand problems as and when required.
Ensure all work is carried out observing safe working practices.
Complete relevant service documentation in line with Dealer and Manufacturer requirements
Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out.
The Person:
The ideal candidate will possess the following qualification, skills, knowledge and attributes:
Ideally but not essentially a Qualified Mechanic or a person with 3 years’ experience in managing a Vehicle Workshop & team of Technicians.
Excellent communication, interpersonal and organisational skills.
Strong computer skills including MS Office and experience of Assetminder would be an advantage.
HGV / PSV licence an advantage
Team player with ability to work on their own initiative
Be flexible and prepared to work in any required areas
Perks & Benefits:
Competitive Salary
Pension scheme
Life Insurance
Clean comfortable employee canteen
All applications are held in the highest confidence.