Customer Service Admin Contract Opportunities

Are you interested in gaining valuable experience in Customer Service Administration?

We’re currently looking for talented individuals to join our team on a specific-purpose contract to support us over the next few months!

This is an excellent opportunity to contribute to our business during a busy period while showcasing your skills in a dynamic and supportive environment.

Send us your CV today and join us in delivering outstanding customer service!



Role Specifics:

Job Title: Customer Service Administrator

Business Unit: Recycling

Reporting to: Customer Service Manager

Location: Bord na Móna Recycling – Newbridge



Key Responsibilities:

Handle a high volume of inbound calls with professionalism and efficiency.
Identify customer needs, resolve complaints, and provide solutions.
Ensure communication aligns with company best practices, policies, and procedures.
Maintain ownership of calls through the full lifecycle of the customer’s request.
Communicate effectively via email with customers.
Meet daily, weekly, and monthly activity targets.
Foster good working relationships with colleagues for efficient service delivery.
Ensure all information is processed to agreed standards and report any customer complaints to the manager.


The Ideal Candidate Will Have:

1-2 years of experience in a similar customer service role.
Experience in the Customer Service/Waste Industry (advantageous).
Proficiency in Microsoft Office, with a strong knowledge of IT systems.
Flexibility to work across various areas within the company.
Eligibility to work in Ireland.
Proficiency in the English language.

Apply @ : rebrand.ly/gl10czt


Bord na Móna is an equal opportunities employer.

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