We have a vacancy for an Assistant Service Manager in our Dublin depot. The successful candidate will be responsible for aiding in the day to day running of a busy service department.

The ideal candidate should have a management background preferably in construction plant equipment or motor trade, display excellent communication, administrative, and organizational skills and be commercially oriented.

Duties and responsibilities:

Processing of paperwork
Liaise with service engineers on a daily basis
Pre plan and co-ordinate work for a team of engineers
Compile and liaise with customers regarding quotations for repairs
Deal with customer queries in a timely manner
Communicate with other departments in the business where relevant
Weekly / Monthly reporting
Promptly resolve account queries where necessary
Update and communicate effectively with Service Manager/Director
Manage expectations for significant customer base
Key Experience and Skills:

3 years relevant experience preferable
Excellent communication skills on all levels
Knowledge of construction plant equipment or motor trade a distinct advantage
Strong computer knowledge including Microsoft Office
Strong administrative skills
Deadline focused with the ability to prioritise tasks
Customer service orientated
Ability to work on own initiative
Full-time Role: Monday to Friday 8.30-5.30.

Job Types: Full-time, Permanent

Schedule:
Monday to Friday
Work Location: In person

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