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Bray, Wicklow
  • Permanent / Full-time
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Role Summary:

To work as part of the Grain Store Cafe Food & Beverage (F&B) team, providing a friendly and helpful welcome and service in the Grain Store Cafe.

To ensure correct setup, delivery and that all internal procedures and service standards are adhered to while ensuring the highest level of attention to customer service.

We are currently only seeking individuals that can work full time and year round.

Role Responsibilities:

Greet guests in a friendly confident manner as they arrive.
Create a positive dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.

Have a good understanding of menu, coffee and service and be able to respond to queries when asked by guests.

Ensure guest satisfaction throughout the meal service.

Respond to guest requests in a friendly, timely, and efficient manner.

You will be responsible for cash and card payments, making sure the till balances at the end of the day.
Making teas and specialty coffees and dealing with customers and taking orders.

Carrying out day-to-day cleaning
Reporting to the Manager on duty daily with any feedback from customers.

Qualifications/Experience:

Completed secondary level education
1 years experience in a similar role in the hospitality sector.

Competencies:

Be friendly & engaging, helpful & polite, comfortable working with large crowds and the public, be physically fit, be able to multitask and problem solve, be adaptable & flexible.

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