The Fleet Street Hotel in Dublin 2 is looking for an experienced receptionist for the hotel’s front of house.
The successful candidate will have:
A minimum of 1 years’ experience in a hotel receptionist role,
will be friendly, customer focused, and should enjoy working in a busy and fast paced environment.
· To check in/out guests effectively, ensuring all details are correct.
· To carry out receptionist duties, ensuring our guests are met with the highest standard of customer care
· Dealing with any guest requests/queries in a polite and attentive manner
· To ensure that all policy and procedures are adhered to
· To ensure all aspects of front office are running efficiently and effectively at all times.
· To answer telephones, transfer calls, take messages and reservations in line with the hotel standard
· To ensure all guest requests are met during their stay
· To have a knowledge and understanding of all standards of performance and delivery within all front office departments
· To comply with company regulations regarding, fire, health and safety, customer care and security.