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Ballyhaunis, Mayo
  • Permanent / Full-time
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Due to continued growth in business Rochford Motors require a Service Receptionist and Administrator to join us at our SEAT and Mitsubishi dealership and our CVRT Light Commercial test centre.

About the role:

The role is supportive, administrative and customer facing and will include the following main responsibilities as well as other admin tasks:

– Reception duties such as answering telephone and email enquiries.

– Meeting and greeting customers.

– Assisting with managing bookings to the service department and test centre.

– Preparing service invoices, explanation of invoices to customers and emailing where required.

– Assist the Service Manager by raising work estimates, job cards and invoices.

– Keeping customers updated on progress of their vehicle repairs.

– Contacting customers for authority to proceed with repairs.

– Liaising with the Service Manager and technicians.

– Service and Warranty administration duties.

– Some sales administration duties.

The ideal candidate should be:

– Computer literate ideally with Microsoft office experience.

– Excellent customer service skills, professional appearance and work ethic essential

– Enthusiastic with a ‘can do’ attitude to their work.

– Knowledge or experience of motor vehicles an advantage but not essential

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